Paul's Heart

Life As A Dad, And A Survivor

Archive for the category “Inspired By…”

Hey Frontier Airlines! I Just Want You To Know…


Hey Frontier Airlines! I just want you to know… that you SUCK!

Oh, you do not have to worry about me thinking you care about the inconvenience you caused yesterday. The loss of time with my daughter yesterday and this weekend clearly is not your problem. But here is your problem. “Du bist mies” (German).

Forget the fact, that this was the second flight in a row that you have cancelled for me in a month and a half, after I had already checked in. You clearly knew the flight was going to be cancelled sooner, yet, it was not until my daughter was on her way to the airport, and a notification by Flight Aware, not you, Frontier Airlines, that the flight was cancelled. “Vous etes nuls” (French).

You never offer any explanation as to why the flights have been cancelled. This is quite arrogant of you. It is quite obvious why you do not offer explanations. If it were the weather, you could just say so. No one would ever blame a judgment call because of bad weather. But yesterday’s flight cancellation was not because of weather, though clearly weather did cause a great number of delays. Frontier Airline and Countour Airline (had never even heard of that one before) were the only ones to cancel flights. All other flights took off. It was not the weather. “Pesimo” (Spanish).

On average, your airline only has one flight to a destination per day. Why is it that you cannot even get just that one flight out when other airlines get multiple flights out, even if late? You will not say. “Jestes do bani” (Polish).

Do you remember that one flight that you lost my luggage in spite of your flight being non-stop? I do. There were about 30 of us at that airport, trying to find out what happened to the luggage that was loaded at the departing airport, but did not arrive. Your personnel offered no explanation other than “we are looking into it.” When it turned out, another passenger had a tracker turned on for a device in his checked bag (he must have experienced this before), he discovered that his luggage was indeed back at the departing airport. Why was he able to figure that out, but not your employee? And then, all your employee would offer, was that the luggage would be flown here “as soon as possible,” in spite of a second departing airplane from that same airport an hour later, refusing to guarantee the luggage would be placed on that plane. And why was the luggage bumped from the airplane in the first place? Was it true that “contracted cargo” bumped passenger luggage for space on the airplane? “Bena vagy” (Hungarian).

Even during the Covid-19 crisis, somehow you managed to operate more reliably than now, especially with the extra steps of disinfecting the planes and surveillance upon boarding. The government even gave your airline relief funds to help you survive the pandemic and restrictions by retaining your staff. But did you keep your staff? “Du suger” (Swedish).

The kicker? While you are forced to give refunds for flights that you cancel, it is hysterical that you offer a credit voucher for your “inconveniencing” me. So just because you think I have a low enough IQ, you want me, to schedule more flights with you, in spite of the frequency of cancellations, and you are going to bribe me with a $50 voucher (that cannot be exchanged for cash to say… purchase a ticket for another airline to get to my destination). You want to keep me hooked, for the possibility and the unreliability that the next flight could get cancelled as well? “Unasinya” (Swahili).

I would like to talk to you about a better way to resolve this issue, but there is no one to talk to in customer service. Customers are told to communicate via the Frontier app or on line. How convenient that this allows you to not subject an employ to the true impact of customers and the inconveniences caused by your airline by supplying what I feel are likely automated generated AI responses. At least gauging by the responses I got in return, the responses were computer generated. So there is no chance, any customer is going to be made whole for their inconvenience and losses because there is no one on the other end. “Fai schifo” (Italian).

There is an expression, “you get what you pay for.” And while no one expects a “discount” airline to be perfect, reliability should not be the thing that is discounted or eliminated. Sure, Frontier Airlines is not as bad as other airlines. I would not think that is a bar that your airline would want to strive to be. But you are getting there. “You suck!” (English).

You do not have to worry Frontier Airlines. I am not going any further with this. As an advocate, I have much more important things to fight for. A losing cause is not one of them. I feel your airline clearly does not care about its customers and customer service.

Been A Long Time


The last time I felt like this, was back in 1991. I was approaching the first anniversary of my remission date for Hodgkin’s Lymphoma. Having faced a situation that easily could have taken my life instead, I realized that at the young age of 26, I should be better prepared in life. And though I was in remission, I could not help but think, this could have been a disaster for my family with me not having life insurance and not a penny to my name.

I called multiple agents to inquire about life insurance, which would be used to help with burial costs. Each and every one told me the same thing. “You need to be in remission at least five years. Right now, you are just too much of a risk.” This gave me a feeling as if I had been punched in the gut. Is this what my doctor meant when he told me at five years I could consider myself “cured?” And what did these pen-pushers mean “too much of a risk?” I beat my cancer! I was going to live a long time. Spoiler alert…

And so, since we did not have social media back then, desperate and angry to meet this need, I typed on a typewriter, a Letter to the Editor of our local newspaper (you know, the flat pieces of tree left on your doorstep every morning with the day before’s news). In that letter, I called out every insurance company that had turned me down, and challenged anyone not named, to step up, and sell me some life insurance. I was going to live a long time, and surely someone would want to earn money off of my money. As you can see from my front page, I am approaching my 33rd year in remission. 33 years, someone could be making money off of my investment.

A few weeks later, I was contacted by an agent, who had a thought on how to get me life insurance. A short time after, I purchased that policy, which I still have today. It is a small amount, but enough to cover my family’s needs when the times comes.

I wrote this post last night, and felt I wanted to sit on it because of the emotions I was experiencing. I found myself with the same feeling of abandonment that I was experiencing over thirty years ago. Last night, and still today, I am much more emotional about how I feel.

I am an advocate for many things, patient rights, adoption, survivorship, etc. I believe that any situation can be worked out, that it is just a matter of the right people working on it together. When it comes to my advocacy for cancer survivors, my efforts include finding information and resources, providing encouragement, and not stopping until everyone has the same level of care that has gotten me through to this day. This means that I do a lot of research. I participate in conferences, though because of Covid risk concerns for me personally, I now participate only via Zoom or other video means.

Over the years, I have expressed my frustrations time and time again, how disappointing it is, that medicine did not prepare for the fact, that cancer patients would live longer than the five year bench mark statistic that patients are given as a survival goal. Many of us went through life actually thinking, “okay, if I don’t die in year two, then by year five, my time will come soon after,” because no one talks about year six and on. But when it came to Hodgkin’s Lymphoma, the success rate for remission was one of the highest for a cancer. And with the invention of the internet and social media, we would soon discover, survivors would live many years after that “five year mark,” decades longer in fact.

And while surviving 20, 30, 40, 50, and yes, I am even aware of someone surviving 60 years from Hodgkin’s Lymphoma, for many, survivorship came with a trade-off. The problem? Nobody saw the potential problems coming. Or at least, was not doing anything or making anyone aware of the problem. Late term side effects. To put it in to perspective, think of any of the nuclear power plant emergencies that you have heard about over your lifetime. You heard stories about people developing issues long after the nuclear crisis, sometimes decades later, and the areas involved are still “hot.”

Well, for cancer patients, the situation is similar. For many, later on in their lives, health issues develop, related to their experiences with either chemotherapy or radiation therapy. These late side effects can be mild, or as in my case, life threatening. The problem was, there was no plan to deal with any of these issues. Hell, there was no knowledge of need to even look for these issues.

Back in 2008, when I got rudely introduced into this world of cancer survivorship issues, I was already aware of others, who had already had experiences. There were frustrations with doctors baffled by the mysterious symptoms that did not meet the demographics of the patient, for example, cardiac issues on a young, fit patient. And once discovered, doctors soon found other issues during corrective actions, complications during the procedures and recoveries not experienced by uncompromised patients who did not have the toxic exposures that cancer patients had. The problem, survivorship care was never taught in med school. This type of care was flying by the seat of its pants.

There are pioneers in cancer survivorship that have come along, individuals who saw something, and chose to make a difference. Over the years, I have been blessed to have been cared for by two of those doctors. But in a country alone of over 330,000,000 million people, society fell way short of meeting the need to care for us survivors. Since my initial surgery back in 2008, many more “survivorship clinics” have popped up, but we are still way short for the need. And the doctors that I referred to? They are still at it, trying to bring awareness to the needs of cancer survivors. Today, efforts are being made to bring awareness to primary care givers to help in this surveillance, the needs, the why’s, and the what to do about them. But the doctor’s attentions, are needed by the patients.

So yesterday, I attended yet another Zoom session, this one linked to cancer and heart health, which clearly I thought would be of interest to me. I had one question that I felt was important, and necessary, and might just make a difference. So I submitted the question right at the beginning to make sure once the question and answer period began, hopefully my question would get asked.

“I am a 30 year plus survivor of Hodgkin’s survivor, exposed to 4000 grays of radiation, and Adriamycin and Bleomycin. Naturally I have multiple cardiac issues. Does healthy diet and exercise improve the long term side effects of those toxicities, have no effect, or actually contribute to more progression of the damage? 2nd part, is there anything that can be done to reverse the cardiotoxicity of the chemo and rads, that would get a survivor to the level needed for a heart transplant, as opposed to band-aid repairs such as stents, valves, and bypasses?”

Now in fairness, I was fairly sure of the answers already. Because there are not any answers, not by this type of organization. There may be research being done, but not popularly being discussed or shared. While I am not a doctor, in my experiences over the last two decades, and of all the survivors I know who fall into the category of needing a heart transplant, I know of none. Because at least to my knowledge, none exist.

While the moderator of this Zoom and the guest speaker did provide valuable information and statistics, for general heart health and concerns, even with a small amount of follow up questions from viewers, plenty of time to ask questions, my type of question, was ducked, as always. The only part of my question that was answered, was that “issues could develop later in life, not just in the immediate sense.” And then the kicker came, as the guest speaker said that it was our “right to advocate for ourselves and for our care if we know that we have been exposed to such cardiotoxicity.”

Now I was pissed. NO! IT SHOULD NOT BE UP TO US TO FIGHT TO BE CARED FOR! MEDICINE SHOULD KNOW THESE PROBLEMS EXIST AND PATIENTS NEED CARE! We should not have to fight for this. YOUR ORGANIZATION IS ONE THAT HAS THE ABILITY TO BRING THIS ISSUE TO LIGHT! BUT YOU AREN’T DOING IT!

So, like I did in 1991, it is time to call people out. It is not enough to just research cures for cancer. But if you are going to cure us, you have to know that there is likely going to be health issues later down the line, know what these issues might be, when they could occur, and what needs to be done about them and how. Here is a fact, IT IS GOING TO HAPPEN! It should not come down to a trade off – does a person want to be cured of their cancer and just accept the health issues that come after, or accept a certain death, refusing treatment.

In elementary school, I learned of the American Cancer Society. We had annual fundraisers to support cancer research. Since then, and of course because of my cancer history, I have learned of many more organizations involved in cancer research and advocacy, even specifically to Lymphoma: The Leukemia & Lymphoma Society and The Lymphoma Research Foundation. There are plenty more organizations such as the National Coalition For Cancer Survivorship, which has cancer survivorship in its freaking name. I have approached each and every one of these organizations and more, at the very minimum for their input on long term cancer survivors. Crickets.

And sure, the NCI and NIH, both governmental agencies, and certain universities and some cancer hospitals have documentation on late effect issues, they receive no attention except from advocates like me who go looking for information. The list of organizations go on and on.

The media does not get off the hook either. Yes, it is great to see all the wonderful stories of people who have beat cancer on news bites or documentaries. But there is a whole society of people, cancer survivors who have been, and are being forgotten for whatever reason; apathy, lack of resources, lack of information, whatever the excuse. Will anyone step up and give decades long survivors with major health issues from their cancer treatments the help and the research we need? We need more than just the few that are doing all they can. It is unforgivable that we are being ignored or neglected.

There is one bright spot in all this. And it comes from the old adage, “if you want something done, you have to do it yourself.” Several years ago, long term survivors got together and created the first ever organization dedicated and committed to long term survivors of Hodgkin’s Lymphoma. It is called Hodgkin’s International, and it does just that, reaches internationally across several continents. Resources and information, support, survivor stories and more, can be found through this organization which hopefully help a long term surviving patient of Hodgkin’s, advocate for their own care. It is inexcusable that the ACS, the LLS, the LRF, and more have not taken more of a lead with all of their resources.

But with more cancers being cured, this likely also means that survivors of other cancers will live longer as well. And since late effects likely have not been studied for them, it has to be assumed that some day, those survivors of other cancers will experience what we Hodgkin’s survivors have with late effects.

It should not be up to the survivors to step up their game. We know what is wrong with us. We know the help that we need. Too many just cannot get the help or attention that is necessary. Will anyone step up? Anyone?

The Rise Of Florida Dad


Florida Dad. I heard this the first time from my older daughter a few weeks ago as this is how I am referenced by her roommates at college. Initially, I cringed at the stigma of being confused with the moronic “Florida Man,” you know, the stupid that makes the news for doing dumb things. My daughter assured me, this was not the case. The title of Florida Dad was a good thing to be called by her friends.

I earned this title for the stories told by my daughter, from my longer kept hair, and the fact that I do not wear shoes, only flip flops, no matter what. I came off described as somewhat of a surfer dude, or surfer Dad.

Disclaimer, I have never even seen a surfboard. But I guess the rest of the stereotype fits. Like a sighting of Bigfoot, my reputation among my daughter’s roommates was solidified when they met me in person during a visit to campus last year, in October, in the cold, wearing flip flops, and hair flowing in the wind. Florida Dad was real. He does exist.

I need to preface this next part, when my daughter was younger, one of my ways to help make school events fun, I volunteered to disc jockey/emcee their events. She could not find a place anywhere to hide her discomfort, that her Dad was the DJ for her school functions. To be clear, at no time did I ever single her out, volunteer her during a group song, nothing. So, her evasion of me was really confusing. Her friends all thought that it was cool that her Dad was the DJ, but not my daughter.

Fast forward to college, and the “legend” of Florida Dad. That was my daughter’s word, not mine. I was cautiously curious as I was not sold on the whole “Florida Dad” title. I asked her, what upgraded me to “legendary status.” She had been talking amongst her friends, and it turns out, they believe I am capable of taking on, and overturning political decisions that are having an impact on them. Now while my daughter’s friends know nothing about me really, as far as I know, Madison is very well aware that many years ago, I ran for public office, school board, a decade ago. My intentions were clear, represent the entirety of the school district, taxpayers and students, protect the students and their educations, and so forth.

Honestly, I thought my daughter was too young to pay attention or even care about my campaigning. Sure, every now and then, she might mention that a friend would ask if the guy running for school board was her Dad, and occasionally a teacher would pass their support on to me, but other than that, I really did not think she paid attention. Well, she must have.

She and her friends had been talking recently about current events, and how decisions being made by politicians are affecting them, issues such as: being women, sexuality, and race. To be clear, these young adults have already voted at least once, so they recognize what needs to be done, to create change, and to protect their rights. My daughter must have thought more of what I had done, along with her knowing my personal feelings, and shared them with her friends, who clearly see me as an advocate and protector for the many issues affecting their lives: the right to women’s health care, LGBTQ+ rights, and protection from discrimination and bigotry, something clearly being pushed today by many politicians.

My daughter has evidently made it clear to her friends, that I am on their side. And I will vote to protect and support their rights. I do not believe the bullshit of a false fight of CRT, or pulling books from library shelves. I can see through all of this nonsense, as do others. But I also see, a whole new generation of voters, that also see these fights are false tropes. They are just looking for the right leaders to represent them.

My days in politics are long over. But I am proud to learn, my daughter evidently paid a lot more attention to the examples that I set for her and her sister. I am proud that my daughter will be an educated and informed voter. Evidently, so will her friends be as well.

As for me, I guess I will finally welcome my title, “Florida Dad,” because clearly, in this reference, it was a good thing.

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