Paul's Heart

Life As A Dad, And A Survivor

Archive for the category “Bullying”

One Proud Moment Of Many


My daughter returned to her Summer job yesterday, for her third season. I am using a picture from her youth, as I try to respect her wishes as an adult and being allowed to use pictures of her older. The seasonal position has been perfect for her while she visits with me during the Summer months. And though she saw many of the same co-workers she has seen each year, there was something new she was faced with, for the first time. One of those regular co-workers she has known since she has started, was being treated for cancer. My daughter was only aware of this fact, because her co-worker felt the need to explain to my daughter, her cancer condition is why she was wearing a mask, protecting herself from any potential infection from Covid as her body being more susceptible from treatments.

She really did not need to explain anything to my daughter about why she was wearing a mask. Me being immuno-compromised, and having lost my sister to Covid, my daughter is very well aware that some of us will likely wear masks in certain situations for the rest of our lives. My daughter is not embarrassed by me wearing a mask, nor is she triggered by anyone else wearing one. But the co-worker offering a reason, cancer, brought out in my daughter, a quality that is 100%, who I raised.

My daughter was not born until sixteen years after my battle with Hodgkin’s Lymphoma. Though throughout her childhood, she is aware that I dealt with cancer. She just is not aware of how difficult it was for me, and all of the experiences that came with it. All she knew, and proclaimed whenever she had the chance, her “Dad was a cancer survivor.” It was a simple as that. But even as I dealt with all the major late side effects from my treatments, all my daughters know, and likely expect, I have gotten through every one of those events.

This was a different situation for her. To my knowledge, she has never had to deal with a classmate with cancer, maybe perhaps a parent of one of her classmates. This co-worker, an adult, is someone she has known for two seasons now. Clearly, my daughter is concerned for her, someone she knows personally, likely the first time (besides her grandfather which she does not remember him dealing with cancer), it is happening right now. Her co-worker is in the middle of treatments. For my daughter, there is an awkwardness, afraid of what to say.

I was trained as a cancer counselor decades ago. But the comfort I wanted to give to my daughter had nothing to do counseling, but rather assurance, as a former co-worker myself, and what it could mean to her co-worker, to know that my daughter cared.

I explained one of my biggest frustrations, working while I was going through my treatments, and actually many of my later health crisis, was petty and jealous behaviors exhibited by many of my co-workers. What? How could anyone be jealous of someone having cancer? No, it is not the actual disease that fellow workers are jealous of, but rather the perceived favors and privileges they assume are given to the employee, and that is simply just not fair. I recall defending myself constantly that no such favoritism was occurring, to no avail. Those co-workers just “knew” something had to be going on.

The fact was, the only work I missed, was a half hour in the morning at the beginning of the work day, to get my radiation treatment for thirty days, and the last two hours of two Fridays per month, to get my chemotherapy, and I was right into work after. I completed my work tasks without missing a beat. So, I am not sure where people thought I was getting special treatment from management. But their behavior took a toll on me, because I thought of many of these people as my friends. I thought they cared. Clearly they did not.

And that is the conversation I had with my daughter tonight, about this particular part of my cancer experience, and what it could mean to her co-worker, to be treated with respect, and more importantly, empathy and understanding. My daughter definitely knows dealing with cancer is difficult, and now she knows there may be times when her co-worker is not feeling well, or might need help with something. I have stressed to my daughter, that she does not need to have conversations with her fellow worker about the cancer, unless she is approached. However, if she sees her co-worker struggling or having a bad day, I told her at that point, she should offer assistance with the task or assignment. But never, NEVER, belittle, disrespect, or mock her co-worker and her situation. I explained to my daughter, it would likely mean the world to her co-worker, that she was working with someone who really cared.

It is the final gesture, that is not only expected of either of my daughters, but makes me proud nonetheless, because her actions are just natural to her. It is who she is, who she was raised to be. My daughter wanted me to get a mask for her to wear for herself, as she and her co-worker, work in a confined area. And though my daughter is fully boosted, as recent as last week, she understands the value and importance of protecting her co-worker from not only Covid, but any potential delay in her treatment course. Neither her co-worker or her supervisor have asked my daughter to do this. It is just something my daughter feels is the right thing to do, and ultimately, it does her no harm, and it might just help to keep her fellow employee safe.

The final comment I made to my daughter, with my older daughter sitting at the kitchen table, this, is one of those moments I have always talked about, building character and reputation. This will not only go on remembered by her co-worker, her supervisor, but will continue to fortify the heart and goodwill of someone truly special. And I am not just saying that because I am her Dad.

The Top Story Today…


Newspapers and newscasts all have top stories followed by lesser significant stories. I am treating this post in similar fashion.

The top story…

My youngest turned 18 years old. When I look back at the hundreds, ummm… likely thousands of photos I have taken not just of her, but of her sister as well, I consider myself blessed to have watched and witness the growth and development from someone so tiny when she was first placed in my arms. Her wit, her personality, her intelligence, and her ability to smell through bullshit, she definitely is my daughter. Every photo I look at, I can remember where, when, and what was happening.

I encouraged her to stay a child as long as she could, and I believe she did just that, with her foot in the door to the next stage of her life, adulthood. Her childhood years behind her, she now heads in to the next phase of her life. I see only good things for her.

Another milestone reached…

It seems as of late, I have been doing a lot of talking about milestones. Back in 2008, when I had my first heart surgery, tied to my cancer survivorship of Hodgkin’s Lymphoma, my doctors and I agreed, I wanted to live. I had a lot to look forward to, and I wanted to be around to see these things, these milestones. I went from a certain fatal event, to seeing each of my daughters turn 18, one having graduated, now completing her first year of college, to my younger daughter now graduating, heading off to college in the Fall, another milestone reached. And it will be a tense three years, dealing with my health issues as I await the next milestone, a college graduation. But for now, I have seen both my daughters turn 18 years of age, something that has never been a guarantee.

A chapter closed…

Also, with my final child turning 18, brings an end to my divorce case. This does not mean an end to me supporting my daughters, emotionally, or financially. But what it does mean, is that the relationship between my daughters and I, will now be, between my daughters and I.

As an adult child of divorce myself, I am still haunted by my parents’ decisions with their divorce. But it was my feelings, that drove me to protect my daughters from being exposed to the hurt I have carried with me my entire life. Most importantly, I feel it played a vital role to make sure, what happened with me, did not happen with them. Granted, I had better means to accomplish this effort, namely in the form of video messaging services, which allowed this non-custodial parent to have nearly daily visual contact with each of my daughters. Of course there was also the drive, never to leave my daughters’ lives.

Through it all, I hope that I was still able to convey to them, that there is good in relationships, and that marriage can be a good thing, but also takes work, respect, and communication. I tried to set examples for them, of how they should want to be treated, all the while, teaching them other life lessons, even if from afar.

And here we are, both my daughters, now going full speed ahead into adulthood. My role as teacher and comforter, turns to advisor and support. Of course, they will also become more familiar with my health issues, as it is likely, they will need to know everything I have gone through.

And finally…

Today was about my daughter. This will not become another “anniversary date” that I recognize. This will always be about her big milestone. The other two things just happened to occur on the same day.

Hey Frontier Airlines! I Just Want You To Know…


Hey Frontier Airlines! I just want you to know… that you SUCK!

Oh, you do not have to worry about me thinking you care about the inconvenience you caused yesterday. The loss of time with my daughter yesterday and this weekend clearly is not your problem. But here is your problem. “Du bist mies” (German).

Forget the fact, that this was the second flight in a row that you have cancelled for me in a month and a half, after I had already checked in. You clearly knew the flight was going to be cancelled sooner, yet, it was not until my daughter was on her way to the airport, and a notification by Flight Aware, not you, Frontier Airlines, that the flight was cancelled. “Vous etes nuls” (French).

You never offer any explanation as to why the flights have been cancelled. This is quite arrogant of you. It is quite obvious why you do not offer explanations. If it were the weather, you could just say so. No one would ever blame a judgment call because of bad weather. But yesterday’s flight cancellation was not because of weather, though clearly weather did cause a great number of delays. Frontier Airline and Countour Airline (had never even heard of that one before) were the only ones to cancel flights. All other flights took off. It was not the weather. “Pesimo” (Spanish).

On average, your airline only has one flight to a destination per day. Why is it that you cannot even get just that one flight out when other airlines get multiple flights out, even if late? You will not say. “Jestes do bani” (Polish).

Do you remember that one flight that you lost my luggage in spite of your flight being non-stop? I do. There were about 30 of us at that airport, trying to find out what happened to the luggage that was loaded at the departing airport, but did not arrive. Your personnel offered no explanation other than “we are looking into it.” When it turned out, another passenger had a tracker turned on for a device in his checked bag (he must have experienced this before), he discovered that his luggage was indeed back at the departing airport. Why was he able to figure that out, but not your employee? And then, all your employee would offer, was that the luggage would be flown here “as soon as possible,” in spite of a second departing airplane from that same airport an hour later, refusing to guarantee the luggage would be placed on that plane. And why was the luggage bumped from the airplane in the first place? Was it true that “contracted cargo” bumped passenger luggage for space on the airplane? “Bena vagy” (Hungarian).

Even during the Covid-19 crisis, somehow you managed to operate more reliably than now, especially with the extra steps of disinfecting the planes and surveillance upon boarding. The government even gave your airline relief funds to help you survive the pandemic and restrictions by retaining your staff. But did you keep your staff? “Du suger” (Swedish).

The kicker? While you are forced to give refunds for flights that you cancel, it is hysterical that you offer a credit voucher for your “inconveniencing” me. So just because you think I have a low enough IQ, you want me, to schedule more flights with you, in spite of the frequency of cancellations, and you are going to bribe me with a $50 voucher (that cannot be exchanged for cash to say… purchase a ticket for another airline to get to my destination). You want to keep me hooked, for the possibility and the unreliability that the next flight could get cancelled as well? “Unasinya” (Swahili).

I would like to talk to you about a better way to resolve this issue, but there is no one to talk to in customer service. Customers are told to communicate via the Frontier app or on line. How convenient that this allows you to not subject an employ to the true impact of customers and the inconveniences caused by your airline by supplying what I feel are likely automated generated AI responses. At least gauging by the responses I got in return, the responses were computer generated. So there is no chance, any customer is going to be made whole for their inconvenience and losses because there is no one on the other end. “Fai schifo” (Italian).

There is an expression, “you get what you pay for.” And while no one expects a “discount” airline to be perfect, reliability should not be the thing that is discounted or eliminated. Sure, Frontier Airlines is not as bad as other airlines. I would not think that is a bar that your airline would want to strive to be. But you are getting there. “You suck!” (English).

You do not have to worry Frontier Airlines. I am not going any further with this. As an advocate, I have much more important things to fight for. A losing cause is not one of them. I feel your airline clearly does not care about its customers and customer service.

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